Question 1

Do you offer free estimates?

Accepted Answer

Yes! We provide free, transparent estimates for most standard projects including panel upgrades, EV charger installations, lighting, and general electrical work. For complex diagnostic troubleshooting where we need to investigate the source of a problem, there may be a service call fee which is waived if you proceed with the repair.

Question 2

Are you licensed and insured?

Accepted Answer

Absolutely. AJ Long Electric is fully licensed as a Class A Contractor in Virginia (License #2701 048844A), with additional licenses in Maryland and DC. We carry $2 million in general liability insurance and full workers' compensation coverage. Our team undergoes regular training, background checks, and drug testing for your peace of mind.

Question 3

How long has AJ Long Electric been in business?

Accepted Answer

AJ Long Electric was founded in 1996 by John Long, making us a 29+ year veteran of the electrical industry. John brings over 40 years of electrical experience. In 2019, his son Matt joined the business, continuing our family tradition of quality electrical services in Northern Virginia.

Question 4

Do you offer emergency services?

Accepted Answer

Yes, we have licensed electricians on call 24/7 for true emergencies like total power loss, burning smells, sparking outlets, or exposed wiring. For emergencies, call (703) 997-0026 immediately. We aim to respond within 2 hours for urgent safety issues in our service area.

Question 5

What areas do you serve?

Accepted Answer

We primarily serve Northern Virginia including Fairfax, Arlington, Alexandria, McLean, Great Falls, Vienna, Falls Church, Reston, Herndon, Tysons, Ashburn, Leesburg, and Loudoun County. We also serve parts of Maryland (Bethesda, Potomac, Silver Spring, Rockville) and Washington DC.

Question 6

How quickly can you get to my house?

Accepted Answer

For true emergencies involving safety hazards, we aim for under 2 hours. For standard service calls and estimates, we can usually schedule you within 1-3 business days. We also offer scheduled appointments at specific times so you don't have to wait around all day.

Question 7

Do you install EV chargers provided by the customer?

Accepted Answer

Yes, we can install Tesla Wall Connectors, ChargePoint, Grizzl-E, JuiceBox, or any other UL-listed Level 2 charger you purchase. We can also supply and install chargers if you prefer a turnkey solution. We're Tesla Certified Installers and familiar with all major EV brands.

Question 8

How much does EV charger installation cost?

Accepted Answer

EV charger installation typically ranges from $500-$2,000 depending on your panel capacity, distance from panel to garage, and whether a panel upgrade is needed. We provide free estimates and can assess your specific situation. Many Virginia utility companies offer rebates that can reduce your cost.

Question 9

Does my panel need to be upgraded for an EV charger?

Accepted Answer

Not always. Many homes with 200-amp service can accommodate an EV charger without an upgrade. Older homes with 100-amp or 150-amp panels may need an upgrade, especially if they already have high electrical loads. We'll assess your panel during the free estimate and recommend the most cost-effective solution.

Question 10

How do I know if I need a panel upgrade?

Accepted Answer

Common signs include: breakers tripping frequently, flickering lights when appliances run, a warm or buzzing panel, using many extension cords, having a fuse box instead of breakers, or a panel rated under 200 amps. If you're adding major appliances like an EV charger, hot tub, or HVAC system, you may also need more capacity.

Question 11

How much does a panel upgrade cost?

Accepted Answer

Panel upgrades typically range from $2,000-$4,500 depending on the amperage (100A to 200A, or 200A to 400A), your home's wiring condition, and permitting requirements. We provide detailed written estimates and can explain all your options. Financing is available for larger projects.

Question 12

Do you pull permits for electrical work?

Accepted Answer

Yes, we pull all required permits for work that requires them (panel upgrades, new circuits, EV chargers, etc.). We handle the entire permitting process with Fairfax County, Arlington County, or your local jurisdiction. Permits ensure the work is inspected and meets current safety codes.

Question 13

What payment methods do you accept?

Accepted Answer

We accept cash, checks, all major credit cards (Visa, MasterCard, Amex, Discover), and offer financing for larger projects through Synchrony. Payment is due upon completion of work.

Question 14

Do you offer warranties on your work?

Accepted Answer

Yes! We stand behind our work with a 5-year warranty on labor for all electrical installations. Manufacturer warranties on products (panels, chargers, generators) are passed through to you and typically range from 5-10 years. If something we installed fails due to workmanship, we'll fix it at no charge.

Frequently Asked Questions

Still Have Questions?